How do I change the device on a TV without losing its settings?
If the device on a TV has broken or you want to swap it for another one, there is no need to delete the TV and link it again. Use the Replace TV option: the new device takes the place of the old one and the TV keeps the same record in the dashboard, with the same name and the settings you have already made on it, such as the playlist.
Before you start
Install the Adeus Pendrive app on the new device and open it with the device connected to the internet. The app will show a code on the screen. You will need it in the dashboard.
How to replace
- In the TVs menu, click the name of the TV that will receive the new device.
- At the bottom of the page, on the right, click Replace TV.
- Read the warnings in the confirmation window.
- Enter the code shown on the app screen on the new device.
- Click Replace TV.
When it is done, the TV's page reloads with the message TV substituída com sucesso!.
Important: this procedure cannot be undone.
The code has 5 characters. If the message O código precisa ser de 5 dígitos appears, check what you entered.
What happens to the old device
- If the old device is working, it restarts and starts showing a new activation code.
- The app is not uninstalled from the old device.
If you want to use the old device on another screen, link it as a new TV with this new code. If you will no longer use it, you can uninstall the app from it.
What changes and what stays the same
The TV remains the same in the dashboard, with the same page and the same settings. However, the information under Status e Informações, such as Versão do Aplicativo, Sistema Operacional and Resolução, will now be that of the new device.
Tip: after the swap, check the options that depend on the device, such as Rotação and the options on the Extras tab. The new device may have different features from the old one.
Note: to replace a TV, your user needs permission to link TVs.
