My TV shows as offline. What should I do?
A TV shows as Offline when the app has gone a few minutes without communicating with Adeus Pendrive. In most cases, the cause is the internet connection.
Quick checks
- Is the TV switched on? Also make sure the app is open.
- Is the internet working? Open another app that uses the network, such as YouTube, to test it.
- Are the date and time correct? With the wrong date, the device cannot connect securely.
- Is the app up to date? Older versions may stop syncing.
If the problem continues
- Close the app and open it again.
- Unplug the device, wait 30 seconds and plug it back in.
- If possible, replace Wi-Fi with a network cable.
Does the content stop playing?
No. Whatever has already been downloaded keeps playing normally without internet. Only the changes made in the dashboard wait for the TV to come back online.